TLDR (Key Points)
Inspection Period
- 7-day inspection period from delivery date
- Must report any missing parts, accessories, faults, or defects
- Qualifies for "Dead on Arrival" refunds if reported within timeframe
Return Requirements
- Product must be in original condition and unused
- All original packaging must be intact
- Must include all original accessories and components
Important Limitations
- No returns for remorse or change of mind
- Replacements only for damaged or defective products
- Must maintain original condition and packaging for replacement
Note: This summary is for convenience only. Please read the complete refund terms below for full details.
Initial Inspection Requirements
Product Inspection
Upon receiving the product, you must inspect Semi for any missing parts, accessories, faults, or major defects. Any issues should be reported within seven (7) days of delivery to qualify for immediate service or potential refunds.
Operational Verification
Any operational defects or issues must be reported within seven (7) days of delivery to qualify for "Dead on Arrival" refunds or immediate service.
Return Guidelines
Product Condition
To ensure a smooth return process, please adhere to the following guidelines:
- The product must be in its original condition and unused.
- All original packaging must be intact and included with the return.
Support Assistance
For assistance with your return, please contact our customer support team, and we will guide you through the process to ensure everything goes smoothly.
Important Policies
Return Limitations
We do not accept returns for remorse or change of mind. However, if your product arrives damaged, defective, or not functioning as intended, we are more than happy to offer a replacement within 7 days of delivery.
Replacement Requirements
To qualify for a replacement, the product must also be in its original condition and packaging.