Preamble

This Terms and Conditions Agreement ("Agreement") governs the sale and use of the Semi Intelligent Induction Cooktop ("Cooktop") and is legally binding between Futuristic Labs ("Company") and you the User ("User"). By purchasing and using the Cooktop, User agrees to be bound exclusively by the terms herein.

Acceptance of Terms

The purchase and use of the Cooktop by User is expressly limited to and governed by these Terms and Conditions, which are incorporated into and made a material part of the purchase. Acceptance of User's offer is expressly limited to acceptance of these Terms and Conditions. No terms or conditions, even if signed by a representative of Company, shall become part of this agreement nor modify these Terms and Conditions, regardless of any course of performance, course of dealing, or usage of trade.

Definitions

• User: Refers to buyer and/or any user of the Cooktop.
• Contract: The invoice issued by the Company to the User and these Terms and Conditions. In the event of any conflict, these Terms and Conditions shall take precedence over other documents included in the Contract.
• Product: The Semi Intelligent Cooktop and any other equipment, parts, materials, supplies, and goods that User has requested, and Company has agreed to supply, including any repaired or replacement Products provided by Company in accordance with these Terms and Conditions.
• Company: Futuristic Labs or any entity designated by Futuristic Labs to manufacture, and supply the Cooktop and/or Services (if any) provided to the User.
• Services: The services User has requested and Company has agreed to perform under the Contract, including any services that are reperformed by Company in accordance with these Terms and Conditions.
• Terms and Conditions: These General Terms and Conditions for the Purchase of Products or Services, together with any modifications or additional provisions specifically stated in User's purchase order or specifically agreed upon by User in writing.
• Klynk App: Refer to www.cookwithsemi.com, www.klynk.in, www.klynk.receipes, www.klynk.app, www.klynk.in, www.support.klynk.in

General Use Permitted Use

The User agrees to use the Cooktop solely for personal, non-commercial purposes within the territory of India.

Prohibited Use

The User agrees not to use the Cooktop in commercial, industrial, or outdoor settings such as trailers, caravans, or staff kitchens in shops or offices.

Installation and Setup

Installation Requirements

The User agrees to install the Cooktop on a stable, level surface, away from direct heat sources, and with adequate space for ventilation as per the installation instructions detailed in the User Manual provided by the Company.

Installation Restrictions

The Cooktop must not be installed near heaters, flammable materials, or in locations that are humid, oily, or exposed to direct sunlight, water splash or spillage (taps, window sill with excessive splashing or maybe even water dispenser). Ensure that there is at least 6 inches (15 cm) of space around the device to avoid obstruction of vents.

Environmental Conditions

Do not use the appliance in locations exposed to low temperatures or where gas leaks may occur. Ensure that the installation surface is solid and level to support the appliance's weight without abnormal vibrations, movement, or noise.

Electrical Safety Connection Requirements

The Cooktop must be connected to a suitable 220-230 VAC, 50 Hz electrical outlet on a dedicated circuit. Connection Prohibitions: The use of extension cords or adapters is prohibited. Handling the Cooktop or its connections with wet hands is prohibited to avoid the risk of electric shock.

Power Cord and Plug Maintenance

Users must regularly remove dust or water from the power plug terminals and contact points using a dry cloth. Do not pull or excessively bend the power cord. Always grip the plug firmly and pull straight out of the outlet. Always turn off the wall socket before plugging or unplugging the cooktop's power cord to prevent sparking and potential electric shock or fire.

Damage and Repair

Do not use the cooktop with a damaged power plug, damaged power cord, or loose wall socket. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid hazards. Unplug the cooktop during long periods of non-use or during thunderstorms.

Cookware Compatibility

Suitable Cookware

Only flat-bottomed, induction-compatible cookware that fits the active heating area of the Cooktop is to be used.

Unsuitable Cookware

The use of non-induction compatible cookware or cookware with uneven bases which might scratch the surface or impair function is prohibited.

Operation

Operational Compliance

The User agrees to adhere to all operational guidelines provided by the Company for various cooking modes and temperature settings.

Operational Restrictions

Placing or operating metal objects such as forks or knives on the Cooktop's surface is prohibited.

Handling and Operational Precautions

Do not open the device by force while it is operating. Ensure that children or pets do not climb or play on the appliance. Avoid inserting hands or metal objects into the vents of the appliance at any time.

Vessel Temperature Sensor

Before cooking, always ensure that the Vessel Temperature Sensor is visible and protruding from the glass surface. If the sensor is stuck or has lost its spring action, immediately contact the Company for support. Do not manipulate the Vessel Temperature Sensor. Avoid pulling, pushing against, or pressing down on the sensor as this may damage the setup and lead to inaccurate readings. Damage caused by user mishandling of the temperature sensor will not be covered under warranty.

Device Handling

Transporting the Device: Always pick up Semi and place it down gently. Avoid tilting, dragging, or dropping the device, as this can cause damage. Rubber Legs: Do not push, pull, or twist the rubber legs located beneath Semi. These are connected to sensors and may be damaged if handled improperly.

Maintenance and Cleaning

Maintenance Requirements

The User agrees to clean the Cooktop regularly post-use. It is recommended to disconnect the cooktop from power and allow the device to cool completely before cleaning.

Cleaning Restrictions

Use a soft, damp cloth for regular cleaning. For stubborn stains, a mild dish soap diluted in water may be used. Ensure that water does not enter the appliance. Avoid the use of abrasive cleaners, harsh chemicals, or submerging the Cooktop in water, as these can damage the appliance.

Handling Specific Cleaning Challenges

Rust and Oxidation: For rust or oxidation on the glass surface, gently apply a non-abrasive cleaner with a soft cloth, avoiding sharp objects that might scratch the surface. Vents and Sensors: Keep vents clear and avoid inserting objects. Clean the temperature sensor gently to prevent damage.

Spill and Handling Care

Spill Management: In the event of significant spills, immediately turn off and unplug the cooktop, and clean up by blotting the spill. Safe Handling: Lift and relocate the cooktop gently to prevent mechanical damage. Avoid harsh movements that could affect internal components.

Regular Maintenance

Encourage regular inspection and maintenance to prevent the buildup of foreign substances that could impede the appliance's functionality or safety. Provide specific instructions for cleaning different parts of the appliance, such as removable trays, filters, and exterior surfaces.

Connectivity and Functionality

Required Connectivity

The User agrees to connect the Cooktop to the Klynk mobile application via a secured 2.4GHz Wi-Fi network to utilize additional features and controls.

Connectivity Restrictions

Connecting to unsecured or public Wi-Fi networks which might compromise device functionality and data security is prohibited.

Data Privacy

Data Management

The User agrees to manage personal data through the Klynk app, with an understanding of rights to access, correct, and delete such data.

Software Updates

The User agrees to promptly install any updates to the Klynk App or Cooktop software and not to use outdated software or devices that do not support the latest software updates.

Intellectual Property

IP Compliance

The User agrees to respect and adhere to copyright, patent laws and trademark laws concerning the Cooktop's software and hardware and any content transmitted using the Klynk app.

Modification Restrictions

Modifying, redistributing, or reproducing any part of the Cooktop or its software without proper authorization from the Company is prohibited.

Disposal and Recycling

Use of Features

Responsible Usage

The User agrees to use the features provided by the Cooktop and/or Klynk App responsibly, adhering to recommended cooking guidelines and monitoring food throughout the cooking process to ensure safety.

Safety Operations

The User acknowledges that it is their responsibility to operate the Cooktop safely and maintain it in good working order. Failure to do so may result in damage, bodily harm, or serious injury.

Emergency Response

If the appliance is flooded, immediately turn off the power supply and do not attempt to restart the appliance. Contact customer service for assistance. If the appliance emits strange noises, a burning smell, or smoke, unplug it immediately and seek professional help.

Transfer of Ownership

Transfer Conditions

If the User sells, loans, or otherwise transfers the Cooktop, the User agrees to inform the new owner of the terms of this Agreement and to remove all personal cooktop related data from the Klynk App and associated Cooktop.

Internet and Mobile Usage

Network Responsibility

The User is responsible for obtaining, maintaining, and paying for all necessary network devices and data plans required for the operation of the Cooktop and Klynk App. The User must keep their network and devices up to date following all manufacturer recommendations.

Account Deactivation

The User can delete their Cooktop from the Klynk App or delete their account at any time. Upon deactivation, the Cooktop will cease transmitting data and the features will no longer be available.

App Store Terms

App Availability

The availability of the Klynk App may depend on third-party platforms such as the Apple App Store or Google Play ("App Store"). The User acknowledges that this Agreement is between the User and the Company, not with any App Store. The Company is not responsible for errors or non-availability or maintenance of the Klynk App attributable to the App Store.

Compliance with App Store Terms

The User agrees to comply with the terms and conditions of the App Store. If App Store terms and conditions are less restrictive than, or otherwise conflict with, the terms of this Agreement, this Agreement will govern.

User Content

Acceptable Use Policy